Work From Home - Call Quality Analyst

A new Work From Home - Call Quality Analyst role is open at Chisel Solutions, remote. Salary is up to ₹40,000/month.

Employer’s description

Call Quality Analyst (Ai-Driven Process Enhancement)We Are Looking For A Detail-Oriented And Analytical Call Quality Analyst Who Possesses Strong Expertise In Call Auditing, Communication Assessment, And Process Improvement. The Ideal Candidate Should Have A Deep Understanding Of Call Quality Analysis Frameworks And The Ability To Identify Gaps I. More Than 2 Years Experience Compulsory. | Advanced Excel, Manage Operations, MS Power Point

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Advanced Excel, Manage Operations, Ms Power Point
• Good English
• Work from home
• More Than 2 Years Experience Compulsory.
• Advanced Excel, Manage Operations, MS Power Point

Day-to-day work

In this role, you will:

• Coordinate with your supervisor and team members
• Maintain a professional attitude with customers and colleagues
• Keep simple daily records of your work
• Complete assigned tasks accurately and on time
• Raise issues early and suggest practical fixes

Compensation

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Position details

• Job location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from home

Apply today and take the next step in your career with Chisel Solutions.