Telecaller

Christian Organization is hiring a Telecaller in Tarnaka, Hyderabad. Freshers can apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, Verbal communication and CRM tools
• Female Only
• Basic English
• Freshers can apply

Job at a glance

• Job location: Tarnaka, Hyderabad, Telangana
• Openings: 1
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Christian Organization today.