Customer Relationship Management (C...

Ciel Hr Services Limited is looking for a Customer Relationship Management (C... to join its team in Tonk Road, Jaipur. The team is filling 4 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Crm River Mobility, Jaipur: Handle Customer Queries Via Calls, Emails, Chats And Messaging Platforms, Provide Product/Service Support, And Resolve Complaints Within Tat.Requirements: Graduate With 35 Years Of Customer Service Experience, Excellent Communication And Problem-Solving Skills, And Crm/Ticketing Tool Knowledge. Automotive/Ev Experience. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound, Sales

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹25,000 – ₹30,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound, Sales
• A customer-first, polite attitude

Quick facts

• Work location: Tonk Road, Jaipur, Rajasthan
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Employment type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ciel Hr Services Limited.