Operation Manager

Cimmons Integrated Services Private Limited is hiring an Operation Manager in Mathikere, Bengaluru. The pay goes up to ₹40,000/month. 2 candidates will be hired for this role.

Note from the employer

We Are Looking For An Experienced Team Manager To Lead The Loan Disbursement Team. The Ideal Candidate Should Have Hands On Experience In Loan Processing, Disbursement Operations, Documentation Verification, Compliance And Team Management. The Role Requires Ensuring Timely And Accurate Loan Disbursement While Maintaining High Service Quality. 1 - 2 Years Experience Compulsory.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Salary

Compensation: ₹35,000 – ₹40,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Hindi and English, CRM tools, Verbal communication, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Mathikere, Bengaluru, Karnataka
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Cimmons Integrated Services Private Limited.