Operations Manager

Cimmons Integrated Services Private Limited wants to bring on an Operations Manager for its Mathikere, Bengaluru team. There are 2 open positions. You can earn up to ₹45,000/month.

Employer’s description

Who Can Speak Fluent Hindi & English And Have Experience In Bpo As Operations Manager For Atleast 1 Year. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Eligibility

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are customer-first and patient

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹35,000 – ₹45,000 per month.

Quick facts

• Location: Mathikere, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 2
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Cimmons Integrated Services Private Limited. It takes less than a minute.