Telecaller

Cinco Debt Management Service is looking for a Telecaller to join its team in Payakapuram, Vijayawada. The pay goes up to ₹13,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹13,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, CRM tools, Hindi and English
• Basic English
• Freshers can apply

Position details

• Location: Payakapuram, Vijayawada, Andhra Pradesh
• Openings: 1
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cinco Debt Management Service today.