Telecaller

Join Cis Global Medical Education Llp as a Telecaller in MG Road - Gurgaon, Delhi. The pay goes up to ₹23,000/month. There are 4 open positions.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹18,000 – ₹23,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: Hindi, English
• Someone calm under pressure and patient

Position details

• Location: MG Road - Gurgaon, Delhi, Delhi
• Interview: 12:00 pM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Cis Global Medical Education Llp.