Recovery Executive

Citi Enterprises wants to bring on a Recovery Executive for its Sector-40, Chandigarh team. Salary is up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with CRM tools, Typing speed, Active listening, Verbal communication
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Roles and responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.

Position details

• Job location: Sector-40, Chandigarh, Chandigarh
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Citi Enterprises reviews applications regularly.