Operation Executive

City Center Gaming Zone wants to bring on an Operation Executive for its Dwarka Sector 12, Delhi team. The pay goes up to ₹11,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Complaint handling, Active listening, Typing speed, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹8,000 – ₹11,000 per month.

Position details

• Location: Dwarka Sector 12, Delhi, Delhi
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to City Center Gaming Zone today.