Telecaller

Join City Enterprises as a Telecaller in Sector-24, Chandigarh. Freshers can apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Typing speed, Complaint handling, CRM tools, Hindi and English
• No English required
• Freshers can apply
• Someone customer-first and calm under pressure

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Position details

• Work location: Sector-24, Chandigarh, Chandigarh
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to City Enterprises. It takes less than a minute.