Admission Counsellor Cum Telecaller

Looking for an Admission Counsellor Cum Telecaller role in Burari, Delhi? City Paramedical College Delhi is hiring now. There are 3 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Provide Guidance On Academic, Career, Or Personal Challenges To Students Or Clients. Conduct Assessments, Offer Solutions, And Build A Supportive Environment. Maintain Confidentiality And Document Progress. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Hindi

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Burari, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to City Paramedical College Delhi. It takes less than a minute.