Telecaller

City Real Estate is hiring a Telecaller in Sector 40 - Gurgaon, Delhi. Salary is up to ₹25,000/month. The team is filling 4 vacancies. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Hindi and English, Active listening, CRM tools, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A patient, polite attitude

Salary and benefits

The salary for this role is ₹10,000 – ₹25,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Sector 40 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 4
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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