Senior Tele Caller

City Service Center has an opening for a Senior Tele Caller based in Bareilly. You can earn up to ₹18,000/month. The team is filling 4 vacancies.

In the employer’s words

* Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints* Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken* Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests* Refer Unresolved Customer Issues. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

Job details

• Work location: Bareilly, Uttar Pradesh
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 4
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — City Service Center reviews applications regularly.