International Call Center

City Vacations Private Limited is looking for an International Call Center to join its team in Ladowali road, Jalandhar. 25 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Languages : English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A polite, calm under pressure attitude

Quick facts

• Job location: Ladowali road, Jalandhar, Punjab
• Job type: Full time
• Openings: 25
• Interview timings: 12:00 PM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 PM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with City Vacations Private Limited.