Customer Service Associate

Citykart Stores Private Limited is hiring a Customer Service Associate in Kakori, Lucknow. Salary is up to ₹15,100/month. The team is filling 20 vacancies.

Employer’s description

Greet Customers And Provide Prompt Assistance At Billing / Help Desk.Handle Billing, Returns, And Exchanges As Per Company Policy.Resolve Customer Queries And Complaints With Professionalism.Maintain Accuracy In Cash Handling And Pos Transactions.Support Queue Management During Peak Hours.Ensure Cleanliness And Organization Of Billing / Service. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹13,500 – ₹15,100 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: CRM, Local market knowledge, Lead generation, Negotiation
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone target-driven and self-motivated

Roles and responsibilities

As a Customer Service Associate, your work will include:

• Explain products and offers clearly and handle objections
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team
• You will identify and approach new customers in the assigned territory.
• You'll follow up on leads and convert them into sales.

Job at a glance

• Job location: Kakori, Lucknow, Uttar Pradesh
• Employment type: Full time
• Shift: Morning/Afternoon/Evening - Rotational Weekly Shift | One Day Weekly Off
• Vacancies: 20
• Work mode: On-site
• Interview timings: 12:00 AM - 3:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Citykart Stores Private Limited reviews applications regularly.