Tele Caller

Civilis Mart has an opening for a Tele Caller based in Canal Road, Surat. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Basic Computer Knowledge And Good Communication Skills Required. Languages : Hindi, Gujarati

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Gujarati, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Gujarati
• A patient, calm under pressure attitude

Quick facts

• Location: Canal Road, Surat, Gujarat
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Civilis Mart today.