Tele Caller

A new Tele Caller role is open at Civilis Mart, Nana Varachha, Surat. Salary is up to ₹15,000/month.

Employer’s description

We Are Looking For A Female Telecaller To Support Our Sales And Business Development Team By Connecting With Customers, Generating Leads, Handling Inquiries, And Following Up With Prospective And Existing Customers. Languages : Gujarati, Hindi

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Gujarati and Hindi
• Female Only
• No English required
• Freshers can apply
• Languages: Gujarati, Hindi

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Job at a glance

• Job location: Nana Varachha, Surat, Gujarat
• Employment type: Full time
• Work mode: Office-based
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Civilis Mart. It takes less than a minute.