Telecalling Executive

Join Ck Industries as a Telecalling Executive in Udhna, Surat. There are 2 open positions. You can earn up to ₹20,000/month.

Note from the employer

- Make Outbound Calls To Potential And Existing Customers - Explain Company Products And Services Clearly To Customers - Convince Customers To Visit The Office/Showroom For Further Discussion - Maintain Daily Call Records And Follow-Ups -Build And Maintain Good Relationships With Customers - Coordinate With The Sales Team To Achieve Targets. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, Marathi, Gujarati

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Gujarati, Hindi, Inbound, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, Marathi, Gujarati
• Someone customer-first and calm under pressure

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Work location: Udhna, Surat, Gujarat
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ck Industries.