Bpo Customer Service

A new Bpo Customer Service role is open at Claidsphere Solutions Private Limited, Hinjewadi, Pune. There are 10 open positions. The pay goes up to ₹30,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales, International, Outbound | Languages : English

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales, International, Outbound
• Languages: English
• A patient, calm under pressure attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.

Quick facts

• Job location: Hinjewadi, Pune, Maharashtra
• Openings: 10
• Job type: Full time
• Work mode: Work from office
• Interview: Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Claidsphere Solutions Private Limited.