Inbound Customer Service Advisor

Clan Cosmic is hiring an Inbound Customer Service Advisor in JP Nagar, Bengaluru. There are 2 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Handle Inbound Calls Of Business, 1 Week Off In A Week. More Than 2 Years Experience Compulsory. | Type : Inbound, Sales, Domestic | Languages : English, Hindi, Kannada

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Sales, Domestic
• Languages: English, Hindi, Kannada

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: JP Nagar, Bengaluru, Karnataka
• Timings: 10:30 am - 7:30pm | One week off
• Interview: 11:00 am - 8:00pm | Monday to Saturday
• Work mode: Work from office
• Openings: 2
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Clan Cosmic reviews applications regularly.