Telecalling Executive

Cleanfield Facility management pvt ltd wants to bring on a Telecalling Executive for its Bund Garden Road, Pune team. The pay goes up to ₹20,000/month.

Employer’s description

Telecaller (Sales & Marketing) Key Responsibilitiescoordinate With Managementcollect And Maintain Updated Client Data Provided By The Management Team.Client Communicationmake Outbound Calls To Clients And Provide A Brief Introduction About The Companys Services.Share Company Details And Service Offerings Clearly And Professionally. 1 - 2 Years Experience Compulsory. | Languages : English

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone patient and calm under pressure

Your responsibilities

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: Bund Garden Road, Pune, Maharashtra
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Cleanfield Facility management pvt ltd.