Phone Banking Officer Fresher Exper...

Start your next role as a Phone Banking Officer Fresher Exper... with Clear Vision in Sector 19 - Gurgaon, Delhi. Freshers can apply. The team is filling 30 vacancies. The pay goes up to ₹16,000/month.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, English, Marathi, Hindi

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• No English required
• Freshers can apply
• Languages: Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, English, Marathi, Hindi
• You are patient and polite

Salary

Salary: ₹13,000 – ₹16,000 per month, based on skills and experience.

Position details

• Work location: Sector 19 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work mode: Work from office
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Clear Vision.