Field Supervisor

A new Field Supervisor role is open at Clenex India Management Services Pvt Ltd, Katraj, Pune. Salary is up to ₹20,000/month. The team is filling 2 vacancies.

Note from the employer

Staff Recruitment Karna Hai. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Typing speed, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Katraj, Pune, Maharashtra
• Openings: 2
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Clenex India Management Services Pvt Ltd reviews applications regularly.