Operation Manager

Join Clenex India Management Services Pvt Ltd as an Operation Manager in Katraj, Pune. There are 2 open positions. The pay goes up to ₹30,000/month.

In the employer’s words

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. More Than 2 Years Experience Compulsory. | Skills Needed : Email | Advanced Excel

Salary and benefits

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Advanced Excel, Email
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email
• Advanced Excel
• A patient, calm under pressure attitude

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Position details

• Work location: Katraj, Pune, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 2
• Job type: Full time

Apply today and take the next step in your career with Clenex India Management Services Pvt Ltd.