Relationship Manager

A new Relationship Manager role is open at Clickermob Private Limited, Badarpur, Delhi. Salary is up to ₹12,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹5,000 – ₹12,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Typing speed, CRM tools, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Work location: Badarpur, Delhi, Delhi
• Job type: Full time
• Openings: 1
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Clickermob Private Limited today.