Telecaller

Start your next role as a Telecaller with Cliffton Realty in Thudiyalur, Coimbatore. The pay goes up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Active listening and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• You are patient and polite

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Job location: Thudiyalur, Coimbatore, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Click Apply to send your profile to Cliffton Realty. It takes less than a minute.