Account / Relationship Management -...

A new Account / Relationship Management -... role is open at Clothing palette, Parvat Patiya, Surat. The pay goes up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Hindi, English

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Job location: Parvat Patiya, Surat, Gujarat
• Job type: Full time
• Vacancies: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00AM - 8:30PM | Monday to Saturday

Apply today and take the next step in your career with Clothing palette.