Telecaller

Start your next role as a Telecaller with Cmr Tvs Onetown Service in Krishna Lanka, Vijayawada. Freshers can apply. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

What the job involves

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹11,000 – ₹12,000 per month.

Quick facts

• Work location: Krishna Lanka, Vijayawada, Andhra Pradesh
• Vacancies: 1
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Cmr Tvs Onetown Service. It takes less than a minute.