Bpo Executive

Start your next role as a Bpo Executive with Cms Info Systems Limited in Koundampalayam, Coimbatore. You can earn up to ₹17,000/month. The team is filling 25 vacancies. Freshers can apply.

Note from the employer

Handle Inbound Customer Calls Professionally.Assist Customers With Product-Related Queries.Register Service Requests And Complaints.Provide Information On Electronic Appliances And Consumer Durable Products.Ensure Excellent Customer Service And Timely Issue Resolution.Maintain Accurate Call Records In The System. Type : Outbound, Inbound | Languages : Hindi

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Hindi, Inbound and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi
• You are polite and customer-first

Salary and benefits

The salary for this role is ₹15,000 – ₹17,000 per month.

Job at a glance

• Job location: Koundampalayam, Coimbatore, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 25
• Working hours: 24*7 operational process.Rotational shifts.Shift timings between 8:00 AM and 11:00 PM.Rotational weekly offs.

Ready to start? Upload your resume and apply to Cms Info Systems Limited today.