Field Collection Executive

Start your next role as a Field Collection Executive with Cms Info Systems Limited in Muhilanvilai, Kanyakumari, Nagercoil. The pay goes up to ₹14,000/month. There are 5 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Salary and benefits

You will be paid ₹8,000 – ₹14,000 per month.

What you will do

As a Field Collection Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Muhilanvilai, Kanyakumari, Nagercoil, Tamil Nadu
• Timings: 3 hours a day | Monday to Saturday | day shift
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Part time

Apply today and take the next step in your career with Cms Info Systems Limited.