Tele Caller

Start your next role as a Tele Caller with Cms Info Systems Limited in Hoodi, Bengaluru. You can earn up to ₹21,000/month. There are 30 open positions.

Note from the employer

Job Purpose Inbound Customer Services Calls, Back Office, Email, E-Com And Outbound For Retail Processes Duties And Responsibilities 1. Taking/Handling Inbound Customer Calls, Outbound Calls, Emails 2. Listening To And Understanding The Customers Requirements 3. Provide Product / Service Details & Benefits To Customers. Languages : Hindi, Tamil, Telugu, Kannada, English

Salary

Compensation: ₹16,000 – ₹21,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with English, Hindi, Kannada, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Tamil, Telugu, Kannada, English

Job details

• Location: Hoodi, Bengaluru, Karnataka
• Vacancies: 30
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Cms Info Systems Limited reviews applications regularly.