Payment Collection

Join Coco Jangpura Indian oil -petrol pump as a Payment Collection in Jangpura, Delhi. Salary is up to ₹15,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Hindi and English, Complaint handling, Active listening, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.

Job details

• Work location: Jangpura, Delhi, Delhi
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Coco Jangpura Indian oil -petrol pump today.