Chat Support Executive

Join Coderkube Technologies as a Chat Support Executive in Adajan, Surat. Freshers can apply. Salary is up to ₹12,000/month.

Employer’s description

Handle Customer Queries Via Chat In A Professional Manner. Provide Accurate Information About Products And Services .Resolve Customer Complaints And Escalate Issues When Required. Maintain Proper Records Of Customer Interactions. Coordinate With Internal Teams For Quick Issue Resolution. Ensure Customer Satisfaction And Timely Response. Type : Domestic

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic
• Basic English
• Freshers can apply
• Type: Domestic
• You are patient and customer-first

What you will do

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Job location: Adajan, Surat, Gujarat
• Openings: 1
• Shift: 10AM to 7PM - Monday to Saturday
• Employment type: Full time
• Interview timings: Will Schedule accordingly
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Coderkube Technologies reviews applications regularly.