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Customer Support Officer

Cogent E-Services Limited· Posted 12 days ago

Location
Attavar, Mangaluru, Karnataka
Salary
₹16,000/month
Experience
Fresher
Openings
20
Education
12th Pass
Timings
Flexible shifts
Apply by
29 Nov 2026

Join Cogent E Service Ltd as a Customer Support Officer in Attavar, Mangaluru. No experience? You can still apply. The team is filling 20 vacancies. You can earn up to ₹16,000/month.

Note from the employer

A Customer Support Associate Is Responsible For Resolving Customers Queries Through Calls.

Pay and perks

The salary for this role is ₹16,000 per month.

Roles and responsibilities

  • You will meet quality, call-handling and satisfaction targets.
  • Resolve queries and complaints with patience and accuracy
  • You will log every interaction and its outcome in the support system.
  • Identify upsell opportunities where relevant
  • Handle inbound and outbound customer calls, chats or emails

Who can apply

  • Freshers are welcome to apply
  • Minimum qualification: 12th Pass
  • Skills: Typing speed, Verbal communication, CRM tools, Complaint handling
  • Good English
  • Freshers can apply

Position details

  • Work location: Attavar, Mangaluru, Karnataka
  • Work type: On-site
  • Openings: 20
  • Interview timings: 10:00 am - 4:00pm | Monday to Saturday
  • Employment type: Full time
  • Shift: Flexible shifts

Apply today and take the next step in your career with Cogent E Service Ltd.