Phone Banking Officer

Join Cogent E-Services Limited as a Phone Banking Officer in Scheme No 71, Indore. The team is filling 10 vacancies. Salary is up to ₹21,000/month. No experience? You can still apply.

Employer’s description

Kindly Drop Your Resume On 8889586993 For More Information. Type : Inbound, Domestic | Languages : Gujarati, Bengali, Marathi, Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Salary and benefits

You will be paid ₹18,000 – ₹21,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound and Marathi
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Gujarati, Bengali, Marathi, Hindi, English
• Someone polite and customer-first

Position details

• Work location: Scheme No 71, Indore, Madhya Pradesh
• Shift: Rotational (for Females last shift till 7pm)
• Employment type: Full time
• Interview: Virtual
• Openings: 10
• Work type: On-site

Apply today and take the next step in your career with Cogent E-Services Limited.