Inbound Customer Support

Cogent is hiring an Inbound Customer Support in ITPL Road, Bengaluru. Salary is up to ₹20,000/month. Great for first-time job seekers. The team is filling 10 vacancies.

Employer’s description

Bpo Telecalling. Languages : Malayalam, Tamil, Hindi, English

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Malayalam, Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Hindi, English
• You are patient and calm under pressure

Key responsibilities

• Identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: ITPL Road, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 3:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Cogent.