Credit Mitra

Join Cogento Ventures Private Limited as a Credit Mitra in Bank Colony, Darbhanga. You can earn up to ₹18,000/month. There are 15 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and customer-first

Salary and benefits

Salary: ₹11,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Location: Bank Colony, Darbhanga, Bihar
• Job type: Full time
• Work type: Work from office
• Shift: 7:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cogento Ventures Private Limited today.