Credit Mitra

Cogento Ventures Private Limited has an opening for a Credit Mitra based in Bank More, Dhanbad. The team is filling 15 vacancies. Freshers can apply. You can earn up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Salary and benefits

Compensation: ₹12,000 – ₹18,000 per month.

What the job involves

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Bank More, Dhanbad, Jharkhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Working hours: 07:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15

If this job suits you, apply now — shortlisted candidates will be contacted by Cogento Ventures Private Limited.