Field Collection Executive

Cogento Ventures Private Limited wants to bring on a Field Collection Executive for its Madhu Nagar, Agra team. Freshers can apply. The team is filling 12 vacancies. Salary is up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Active listening
• Basic English
• Freshers can apply
• Someone patient and polite

Salary and benefits

Compensation: ₹13,000 – ₹18,000 per month.

Job details

• Job location: Madhu Nagar, Agra, Uttar Pradesh
• Job type: Full time
• Openings: 12
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cogento Ventures Private Limited today.