Field Collection Executive

Cogento Ventures Private Limited is hiring a Field Collection Executive in Bhopal Jn., Bhopal. 30 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you get

The salary for this role is ₹13,000 – ₹18,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Verbal communication, Active listening, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Bhopal Jn., Bhopal, Madhya Pradesh
• Employment type: Full time
• Timings: 8:00AM-5:00 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Cogento Ventures Private Limited.