Field Collection Executive

Cogento Ventures Private Limited is hiring a Field Collection Executive in Darbhanga. Salary is up to ₹20,000/month. There are 30 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

What you get

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Darbhanga, Bihar
• Openings: 30
• Job type: Full time
• Working hours: 7:00 AM - 4:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Cogento Ventures Private Limited today.