Telecaller

Looking for a Telecaller role in Indira Nagar, Bengaluru? Cognikraft Services Private Limited is hiring now. Salary is up to ₹15,000/month. The team is filling 2 vacancies.

In the employer’s words

Call Delivery Riders From Provided Leads; Explain Job Details (Salary, Incentives, Location); Resolve Rider Queries And Doubts; Follow Up With Interested Candidates; Assist Riders With Onboarding Steps; Update Daily Call Status And Records;. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Kannada, Telugu, Tamil

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Kannada, Telugu, Tamil
• Someone patient and calm under pressure

Salary

Compensation: ₹13,000 – ₹15,000 per month.

Job at a glance

• Location: Indira Nagar, Bengaluru, Karnataka
• Work mode: Work from office
• Job type: Full time
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Cognikraft Services Private Limited.