Telecalling

Cohr wants to bring on a Telecalling for its Jaitala, Nagpur team. 10 candidates will be hired for this role. Salary is up to ₹15,000/month.

Note from the employer

Telicalling. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A calm under pressure, customer-first attitude

Job at a glance

• Location: Jaitala, Nagpur, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

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