Telecaller

Coll Man services has an opening for a Telecaller based in Benz Circle, Vijayawada. The team is filling 7 vacancies. Salary is up to ₹13,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Typing speed and Verbal communication
• Male Only
• No English required
• Freshers can apply
• You are calm under pressure and polite

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹12,000 – ₹13,000 per month.

Quick facts

• Job location: Benz Circle, Vijayawada, Andhra Pradesh
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 7

Ready to start? Upload your resume and apply to Coll Man services today.