Customer Care Supervisor

Collectedge is looking for a Customer Care Supervisor to join its team in HSR Layout Sector 6, Bengaluru. The pay goes up to ₹28,000/month. 5 candidates will be hired for this role.

In the employer’s words

Conduct Inbound And Outbound Consultation Calls With Customers Seeking Assistance With Loan-Related Concerns.Understand Customer Requirements Related To Overdue Emis, Recovery Calls, Legal Notices, Multiple Loans, And Other Loan-Related Challenges.Review Available Customer Information And Credit-Report Details Through Authorized Systems.Explain. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Negotiation, Customer handling, Lead generation, CRM
• Good English
• 1 - 2 Years Experience Compulsory.
• A confident, self-motivated attitude

Day-to-day work

• You'll prepare quotations and close deals with decision makers.
• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report
• Build long-term relationships with existing clients
• Share market and competitor feedback with the team

Salary

Compensation: ₹22,000 – ₹28,000 per month.

Job details

• Location: HSR Layout Sector 6, Bengaluru, Karnataka
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Collectedge.