Dra Collection Officer

Collectius Cms wants to bring on a Dra Collection Officer for its Madhapur, Hyderabad team. Freshers can apply. Salary is up to ₹20,000/month. There are 25 open positions.

Note from the employer

Collectius Is Hiring Dra Certified Collection Executives/Mediators. Banking/Nbfc Collections Experience Mandatory. Candidates Must Handle Outbound Recovery Calls, Negotiate Repayments, And Follow Compliance Standards. Dra Certification Required. Proficiency In 2 Regional Languages Preferred. Freshers Not Eligible. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Hindi, Marathi

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, Gujarati, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Hindi, Marathi
• You are patient and polite

Salary and benefits

The salary for this role is ₹13,000 – ₹20,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Madhapur, Hyderabad, Telangana
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Vacancies: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Collectius Cms.