Senior Telecaller

College Mentor wants to bring on a Senior Telecaller for its Madhapur, Hyderabad team. Salary is up to ₹25,000/month. 30 candidates will be hired for this role.

Note from the employer

Make Outbound And Calls To Prospective Students Parents Exp Products Or Training Programs Clearly, And Respond To Queries Professionally. And Follow Up Leads, Maintain Accurate Crm/Excel Records, Achieve Call And Conversion Targets, And Coordinate Closely With The Team While Building Strong Customer Relations And Admission. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English, Telugu

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English, Telugu
• Someone customer-first and calm under pressure

Quick facts

• Job location: Madhapur, Hyderabad, Telangana
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

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