Field Collection Executive

A new Field Collection Executive role is open at Collman Services, Ambattur, Chennai. Salary is up to ₹22,000/month. There are 30 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What the job involves

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Active listening, Hindi and English and Typing speed
• Male Only
• Basic English
• Freshers can apply
• You are patient and customer-first

Compensation

Compensation: ₹18,000 – ₹22,000 per month.

Job details

• Location: Ambattur, Chennai, Tamil Nadu
• Vacancies: 30
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Collman Services reviews applications regularly.