Telecaller

Collman Services has an opening for a Telecaller based in Labbipet, Vijayawada. Great for first-time job seekers. You can earn up to ₹30,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹12,000 – ₹30,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Verbal communication, Active listening, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Job details

• Work location: Labbipet, Vijayawada, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

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