Customer Care Executive

Looking for a Customer Care Executive role in Salt Lake, Kolkata? Colossal Service is hiring now. The pay goes up to ₹25,000/month. The team is filling 30 vacancies. Freshers can apply.

In the employer’s words

Customer Care Executive Role Inbound Or Outbound Calling Process Good Communication Skills Required In English Hindi Bengali Only. Type : Outbound, Inbound, Domestic, International | Languages : English, Hindi, Bengali

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, International
• Languages: English, Hindi, Bengali
• A calm under pressure, customer-first attitude

Quick facts

• Location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Colossal Service reviews applications regularly.